|Bedrijf||Mercedes-Benz Customer Assistance Center Maastricht|
|Aantal uren per week||40 uur|
The function The Training Manager runs the Training team. He or she reports directly to the Manager Training, Quality and Knowledge Management. The field of responsibility covers the supportive functions for various stakeholders within and outside the Daimler organization in a multilingual and multicultural environment. The Training Manager will be directly responsible for one team of approximately 10 trainers and a reporting specialist. Tasks & responsibilities Managing and coaching a (multicultural) team of trainers, with the business scope of dealing with trainings worldwide at the satellites Monitoring and registering the individual and team key performance indicators, as well as the attendances and absences of team members Monitoring and controlling the training workload of the trainers Initiate and execute escalations when assisting operations and planning committees Taking on the responsibility of a key account manager for operations (satellites) and back desk. This involves ...